Privacy Policy
Last Updated: August 2026
Bailey Solutions Inc. (“Bailey Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request a quote, make a reservation, or use our transportation services.
1. Personal Information We Collect
Depending on how you interact with Bailey Solutions, we may collect information such as:
- Full name
- Email address
- Telephone number
- Pickup and destination locations
- Travel dates and times
- Number of passengers
- Vehicle preferences
- Flight or airport information
- Luggage and transportation requirements
- Corporate or organization information
- Special transportation requests
- Communications you send to us
- Reservation and service history
- Payment or billing information, when applicable
- Technical information related to your use of our website, such as browser, device, IP address, and website activity where applicable
We aim to collect only the information reasonably necessary to provide our services and operate our business.
2. How We Collect Information
Personal information may be collected when you:
- Complete a contact or reservation form
- Request a quote
- Reserve transportation
- Contact us by telephone or email
- Communicate with our team
- Use our transportation services
- Visit or interact with our website
Certain technical information may also be collected automatically through cookies or similar technologies if these technologies are enabled on our website.
3. How We Use Personal Information
Bailey Solutions may use personal information to:
- Respond to inquiries and quote requests
- Process and coordinate transportation requests
- Communicate reservation details
- Coordinate vehicles, chauffeurs, routes, and schedules
- Provide airport, executive, corporate, event, and group transportation
- Accommodate requested additional services
- Process payments and billing where applicable
- Provide customer support
- Maintain business and transaction records
- Improve our website and services
- Protect the security and integrity of our operations
- Comply with applicable legal and regulatory obligations
We will not use personal information for purposes materially different from those for which it was collected unless permitted by law or appropriate consent has been obtained.
4. Consent
Where required, Bailey Solutions obtains consent before collecting, using, or disclosing personal information.
By voluntarily submitting information through our website or providing information to our team for transportation services, you consent to its collection and use for the purposes reasonably associated with your request.
Where permitted by applicable law, consent may be withdrawn by contacting us, subject to legal, contractual, or operational restrictions.
5. Sharing of Personal Information
We do not sell personal information.
Personal information may be shared with service providers or partners when reasonably necessary to provide or support our services. Depending on the circumstances, these may include:
- Chauffeurs and transportation providers
- Vehicle or transportation partners
- Payment processors
- Website and hosting providers
- IT and security providers
- Email or communication providers
- Professional advisers
- Other service providers supporting our operations
We may also disclose information where required or authorized by applicable law.
We seek to limit disclosure to information reasonably necessary for the applicable purpose.
6. Cookies & Website Analytics
Our website may use cookies and similar technologies to operate properly, understand website usage, improve performance, and provide a better visitor experience.
Depending on the technologies implemented on the website, certain cookies or analytics technologies may require user consent.
Visitors may be provided with options to manage applicable cookie preferences.
7. Retention of Personal Information
Bailey Solutions retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, contractual, or operational requirements.
When information is no longer required, we may securely destroy or anonymize it in accordance with applicable requirements and our information-retention practices.
8. Security
Bailey Solutions uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Subject to applicable law, individuals may have rights regarding their personal information, including the ability to request access to or correction of information held about them.
Additional rights may apply depending on the circumstances and applicable Québec and Canadian privacy legislation.
Requests regarding personal information may be submitted using the contact information provided below. We may need to verify your identity before processing certain requests.
10. Information Outside Québec or Canada
Some service providers used by Bailey Solutions may process or store information outside Québec or Canada.
Where applicable, personal information may therefore be subject to the laws of another jurisdiction. Bailey Solutions will take measures required by applicable law when personal information is communicated or processed outside Québec.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
Bailey Solutions is not responsible for the privacy practices or content of independent third-party websites. We encourage visitors to review the privacy policies of those services before providing personal information.
12. Children’s Privacy
Our website and transportation booking services are not intended for children to independently provide personal information.
Where transportation involves minors, reservation information should be provided by a parent, guardian, or other authorized adult where appropriate.
13. Privacy Incidents
If Bailey Solutions becomes aware of a privacy incident involving personal information, we will assess and address the incident and take actions required under applicable privacy legislation.
14. Changes to This Privacy Policy
Bailey Solutions may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.
The most recent version will be made available on our website, and the “Last Updated” date will be revised accordingly.
15. Privacy Officer & Contact
Questions, concerns, requests for access or correction, or other privacy-related inquiries may be directed to Bailey Solutions’ person responsible for the protection of personal information.
Bailey Solutions Inc.
Privacy Officer: [Name / Title to be confirmed]
43 Blvd. Samson, Suite #330
Québec, QC H7X 3R8
Phone: (514) 560-6396
Email: info@baileysolutions.ca