Terms & Conditions
Last Updated: August 2026
Welcome to Bailey Solutions Inc. These Terms and Conditions govern the use of our website and transportation services. By requesting, reserving, or using our services, you agree to these Terms and Conditions.
1. Transportation Services
Bailey Solutions Inc. provides private, executive, airport, corporate, event, group, and long-distance transportation services. Service availability may vary depending on location, vehicle availability, passenger requirements, and scheduling.
Submitting a reservation request through our website does not automatically guarantee or confirm transportation. A reservation is considered confirmed only after Bailey Solutions has reviewed the request and provided confirmation to the customer.
2. Reservations & Quotes
Customers are responsible for providing complete and accurate information when requesting transportation, including pickup and destination addresses, dates, times, passenger count, luggage requirements, flight information when applicable, and any special requests. Quotes are based on the information provided at the time of the request. Changes to the itinerary, passenger count, vehicle requirements, additional stops, waiting time, or other services may result in additional charges.
3. Vehicle Availability
Specific vehicle models may be requested but are subject to availability. Bailey Solutions reserves the right to provide a comparable or upgraded vehicle when necessary due to availability, operational requirements, maintenance, safety considerations, or circumstances beyond our reasonable control.
Passenger and luggage capacity must remain within the safe and legal limits of the assigned vehicle.
4. Payments
Pricing and applicable payment requirements will be communicated when confirming the reservation.
Customers are responsible for all agreed transportation charges and any authorized additional services or charges incurred during the trip.
Applicable taxes may be added as required by law.
5. Cancellations & Changes
Cancellation and modification conditions may vary depending on the type of transportation, vehicle, destination, group size, and services requested.
Any applicable cancellation fees or non-refundable amounts will be communicated as part of the reservation or quotation process.
Customers should contact Bailey Solutions as soon as possible if they need to modify or cancel a reservation.
6. Airport Transportation & Flight Delays
Customers requesting airport transportation should provide accurate flight information.
Bailey Solutions will make reasonable efforts to accommodate changes caused by flight delays or schedule changes. However, vehicle availability cannot be guaranteed when a significant change occurs to the originally scheduled pickup.
Additional waiting time or scheduling adjustments may result in additional charges where applicable.
7. Waiting Time & Additional Stops
Additional waiting time, unscheduled stops, itinerary changes, or extensions to the original reservation may result in additional charges. Customers are encouraged to communicate anticipated stops or scheduling requirements when requesting their transportation.
8. Passenger Conduct
Passengers are expected to behave respectfully and safely while using Bailey Solutions vehicles.
Bailey Solutions reserves the right to refuse or discontinue transportation when passenger behavior creates a safety risk, violates applicable law, damages property, or significantly interferes with the safe operation of the vehicle.
9. Damage to Vehicles
Customers may be held responsible for damage to a vehicle caused by themselves or members of their party beyond ordinary wear and tear.
Reasonable cleaning, repair, or restoration costs resulting from such damage may be charged to the responsible customer, where permitted by applicable law.
10. Personal Belongings
Passengers are responsible for their personal belongings and luggage.
Customers should inspect the vehicle before leaving and contact Bailey Solutions promptly regarding any item they believe was left behind. Bailey Solutions will make reasonable efforts to assist with locating lost property but cannot guarantee its recovery.
11. Delays & Circumstances Beyond Our Control
Bailey Solutions strives to provide punctual and reliable transportation. However, travel times may be affected by circumstances outside our reasonable control, including traffic, weather, road closures, accidents, flight disruptions, government actions, emergencies, and other unforeseen events.
Where permitted by applicable law, Bailey Solutions is not responsible for delays resulting solely from circumstances outside its reasonable control.
12. Safety
Passenger safety is a priority. Passengers must follow applicable laws and reasonable safety instructions provided by the chauffeur.
Bailey Solutions may modify, delay, or discontinue a trip when continuing the service would reasonably present a safety risk.
13. Website Information
We make reasonable efforts to ensure that information presented on our website is accurate and current. However, vehicle availability, service areas, pricing, descriptions, and other information may change without notice.
Images displayed on the website may be representative and do not necessarily guarantee a particular vehicle for a reservation.
14. Privacy
Personal information submitted through our website or during the reservation process is handled in accordance with our Privacy Policy and applicable privacy laws.
15. Limitation of Liability
To the extent permitted by applicable law, Bailey Solutions will not be liable for indirect or consequential losses arising from circumstances outside its reasonable control.
Nothing in these Terms and Conditions excludes or limits rights or remedies that cannot legally be excluded or limited under applicable consumer protection or other laws.
16. Governing Law
These Terms and Conditions are governed by the applicable laws of the Province of Québec and the federal laws of Canada applicable therein.
17. Changes to These Terms
Bailey Solutions may update these Terms and Conditions periodically. The latest version will be published on this website with an updated revision date.
18. Contact Us
Questions regarding these Terms and Conditions may be directed to:
Bailey Solutions Inc.
43 Blvd. Samson, Suite #330
Québec, QC H7X 3R8
Phone: (514) 560-6396
Email: info@baileysolutions.ca